Safe Pay Guarantee & Escrow Policy
Zero-fraud student renting. 100% money-back guarantee if the room does not match the inspection.
1. How Safe Pay Works
Off-campus rental fraud is the #1 danger facing university students. Scammers pose as landlords or agents, collect deposits, and vanish. CampusAparte Safe Pay solves this through multi-signature bank-grade escrow:
Student Books
Rent is held in secure custodial escrow, not paid directly to the landlord.
Physical Move-in
Student arrives on campus, inspects keys, water, power, and security.
Escrow Released
Funds are disbursed to the landlord only after student confirms satisfaction.
2. 24-Hour Move-in Inspection Guarantee
From the moment a student collects their room key, a 24-hour verification countdown begins. If the room is uninhabitable, lacks advertised amenities (water, electricity, security), or differs significantly from the Simba Fleet inspection report, the student may trigger a “Dispute Freeze” in their dashboard.
3. Full Refund Guarantee
If a landlord fails to remedy critical defects within 48 hours or misrepresents a listing, CampusAparte provides an immediate 100% refund of the held escrow sum and assists the student in emergency hostel relocation.